Terms of Service
Last updated: 10 April 2026
1. Acceptance of Terms
These Terms of Service govern your access to and use of WorkClear, including the website, dashboard, application programming interfaces, and related services (together, the Services).
By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.
2. About WorkClear
WorkClear is an Australian licence verification platform. WorkClear provides dashboard and API access to licence and registration information aggregated from public government and regulatory sources.
The Services are intended to help users search, verify, monitor, and export licence information. Coverage, features, and data fields may vary by source, jurisdiction, and plan.
3. Data Sources and Accuracy
WorkClear aggregates and presents licence and registration information sourced from public government and regulatory registers. While we aim to keep data current and accurately mapped, WorkClear does not create, control, or guarantee the underlying source data.
Information made available through WorkClear may be incomplete, delayed, outdated, unavailable, or affected by source-system errors, structural changes, or temporary outages. Coverage, freshness, and field availability can vary by state, sector, and source.
You must not rely on WorkClear as the sole basis for legal, regulatory, licensing, procurement, employment, compliance, safety, or other high-stakes decisions. Where a decision is material, you should independently verify the relevant record with the original authority.
WorkClear provides an information service only and does not provide legal, regulatory, licensing, or professional advice.
4. Accounts and Access
You are responsible for maintaining the confidentiality of your account credentials, magic links, and API keys, and for all activity occurring under your account.
You must provide accurate registration information and keep it up to date. You must promptly notify WorkClear if you become aware of unauthorised access to your account or API keys.
5. Acceptable Use
You must not:
- use the Services for any unlawful, fraudulent, harmful, or misleading purpose;
- interfere with, disrupt, probe, or circumvent rate limits, authentication, or security controls;
- share, resell, sublicense, or provide third parties with access to the Services except as expressly permitted by your plan;
- use the Services to build or populate a competing database by systematic extraction beyond permitted use;
- use the Services in a way that infringes privacy, confidentiality, or the rights of any individual or entity; or
- misrepresent WorkClear data as being issued or certified by the original regulator.
6. Plans, Billing, and API Usage
WorkClear may offer free and paid plans. Paid plans may include API access, higher usage limits, monitoring features, reporting, or other premium capabilities.
Fees, quotas, and included features are as described on the pricing page or in a separate written agreement. Unless stated otherwise, fees are billed in advance and are non-refundable except as required by law.
You are responsible for usage incurred under your account and API keys. WorkClear may enforce request limits, usage quotas, anti-abuse controls, and temporary or permanent access restrictions where needed to protect the Services or source systems.
WorkClear may change pricing, plan structure, or usage limits from time to time. Where a change materially affects a paid subscription, WorkClear will give reasonable prior notice.
7. Source Systems and Third-Party Dependencies
The Services depend on third-party systems and public registers operated by regulators and government agencies. Those systems may impose their own terms, limitations, availability constraints, structural changes, or access controls.
WorkClear may change, suspend, limit, or remove coverage for a particular source, state, sector, or feature where operational, legal, technical, or source-related factors require it.
8. Availability and Changes
WorkClear does not promise uninterrupted or error-free operation of the Services. Availability may be affected by maintenance, source outages, network issues, software defects, third-party platform failures, or other causes beyond WorkClear's reasonable control.
WorkClear may modify, improve, suspend, or discontinue any part of the Services at any time. Where reasonably practicable, material changes affecting paid users will be communicated in advance.
9. Intellectual Property and Output
WorkClear retains all rights in the Services, including the platform, software, branding, and any original presentation, structure, enrichment, or tooling created by WorkClear.
These Terms do not transfer to you ownership of any regulator or government source material. You are responsible for ensuring your own use of source-derived information complies with any applicable laws and source-specific terms.
10. Liability
To the maximum extent permitted by law, WorkClear excludes all implied warranties, representations, and guarantees that can lawfully be excluded. Where a guarantee or warranty cannot be excluded, WorkClear's liability is limited to the minimum extent permitted by law.
To the maximum extent permitted by law, WorkClear is not liable for any indirect, incidental, special, consequential, exemplary, or punitive loss, or for any loss of profits, revenue, business opportunity, goodwill, data, or anticipated savings.
To the maximum extent permitted by law, WorkClear's total liability in connection with the Services is limited to the amount you paid for the Services in the 12 months before the relevant claim, or AUD $100 if you have not paid for the Services during that period.
11. Suspension and Termination
WorkClear may suspend or terminate your access immediately where reasonably necessary, including for non-payment, breach of these Terms, misuse of the Services, security concerns, abusive usage, or legal or source-related risk.
You may stop using the Services at any time. If you hold a paid subscription, any cancellation takes effect at the end of the then-current billing period unless stated otherwise.
12. Changes to These Terms
WorkClear may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date. Continued use of the Services after an update takes effect constitutes acceptance of the revised Terms.
13. Governing Law
These Terms are governed by the laws of Western Australia. You and WorkClear submit to the non-exclusive jurisdiction of the courts of Western Australia and courts competent to hear appeals from those courts.
14. Contact
For questions about these Terms, contact WorkClear through our contact page.